Privacy Notice & Data Use: What We Collect and Why

Privacy notice

This page explains how delorixa uses information you provide when requesting a guided experience or contacting support. Our goal is simple: use your details only to respond, coordinate, and improve your experience.

Information we may collect

Contact details (such as your name, email, and phone)
Trip preferences (preferred date, traveler count, and notes)
Request messages you send to support
Basic technical information related to page viewing

How we use it

To confirm availability and respond to your request
To share practical details you need for the day-of
To provide customer support when questions come up
To keep the service reliable and understandable

Email updates

If you opt in, we may send helpful updates related to your request and planning. You can contact support to ask about stopping updates.

Sharing and safeguards

We share only what’s necessary to coordinate the experience and respond to you. We use reasonable safeguards to protect information from unauthorized access.

Questions about privacy?

If you’d like to ask about your information or how it’s used, visit our help page and send a message—we’ll respond.

Contact support Back to request

This notice is designed to be clear and customer-friendly. If you need specific details for a request you submitted, include your reference details in your message.